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"The product is very high in quality.  The large format print is a 10+  The stand is high in quality and elegant in design. Overall rating of you and your organization, product, etc. 10+

Mark Nickson - DAC Systems - Telliris

From: Mark Nickson
Company:
DAC Systems
Subject: Thanks for a top flight job!

Dear Paradigm Imaging,

I'm taking the time to send you this email to let you know our entire experience with Paradigm Imaging Group has been excellent.

Now - it's not like I have a lot of time, so this message is "extra significant".  I work an average of 60 to 70 hours a week, and I was in the hospital from 6 AM to 11:15 PM yesterday with my father for pre-operative surgery work (yes, a nearly 18 hour day).

Here's a run down.

1. Your company was extremely easy to find.  A Quick web search for "trade show banner" in Google resulted in your Ad at the top of the search results.

2. The review of your product, what it consisted of, price, and general details was quick and concise due to your having the Google ad - pay per click landing page place me right on the product best aligned with my needs.  I know your company has a wide array of product, I did not have to fish around.  My click on your ad put me on the banner I needed.  I qualified your company (review of likelihood you would meet our requirements) and decided to purchase the product in 5 to 10 minutes total time.

3. Coordinating with you (i.e. Shara) took place over the course of 3 hours and a handful of emails.  It was quick, interactions were short and confidence assuring.

4. Any job specific details, such as sending artwork in the proper format, and resolving the mistake with my entry of the wrong credit card expiration date was taken care of in the most efficient manner possible, under 5 minutes total time.

5.  The product was received before the anticipated due date (received Monday when the drop dead date was Friday).

6. The product is very high in quality.  The large format print is a 10+  The stand is high in quality and elegant in design.

7. The cost of the product is right on.  Not too high, nor too low.  Even the way it is just shy of $200 is perfect from a pricing perception perspective.

Overall rating of you and your organization, product, etc.  10+

We will be ordering product in the future.  It's a pleasure!

 Sincerely,
Mark Nickson

DAC Systems - Telliris